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Company & Policies

Returns & Refunds

Hi there!. Returns. To ensure your complete satisfaction, you may return unopened coffee bag orders within 2 weeks of delivery for a full refund (less shipping and handling). Since coffee is perishable and prepared to order, we are unable to accept r

How to access subscriptions

There are a few ways but the easiest way is to navigate to this address: https://rarebird.coffee/tools/recurring/get-subscription-access and enter your email or (if you've accepted SMS messages) phone number. A confirmation code will be sent and you'

Do you offer samples?

Great question and thanks for asking. While we don't offer sample sizes, we do offer a single 12-oz. bag on our site that is currently our smallest option as an introductory size:Once you've tried it and love it we even offer 2-lb bags at even better

Do you ship to the EU?

Currently we only ship within the United States (Alaska and Hawaii included!), however we are always looking for ways to open new areas in the future.