Company & Policies
Returns & Refunds
Hi there!. Returns. To ensure your complete satisfaction, you may return unopened coffee bag orders within 2 weeks of delivery for a full refund (less shipping and handling). Since coffee is perishable and prepared to order, we are unable to accept r
How to access subscriptions
There are a few ways but the easiest way is to navigate to the Subscription Portal Log-in and enter your email. A password-less confirmation code will be sent to your email and/or (if you've accepted SMS messages) phone number, and you'll get direct
Do you offer samples?
Great question and thanks for asking. While we don't offer sample sizes, we do offer a single 12-oz. bag on our site that is currently our smallest option as an introductory size:Once you've tried it and love it we even offer 2-lb bags at even better
Do you ship to the EU?
Currently we only ship within the United States (Alaska and Hawaii included!), however we are always looking for ways to open new areas in the future.
Do you offer free shipping?
Yes, we offer free shipping on all subscriptions and ship to all US states.
How long does shipping take?
We process orders every business day during the week. We offer free standard shipping on all orders over $20 that typically delivers in 2-5 business days. We also offer Priority Mail shipping at an extra cost at checkout. This usually arrives within